Company HSBC
Website www.hsbc.co.in
Eligibility Any Graduate
Experience Freshers
Location Bangalore
Job Role Client Technical Support Associate
JOB SUMMARY:
Company profile :
HSBC's origins in India date back to 1853, when the Mercantile Bank of India was established in Mumbai. The Bank has since, steadily grown in reach and service offerings, keeping pace with the evolving banking and financial needs of its customers. In India, the Bank offers a comprehensive suite of world-class products and services to its corporate and commercial banking clients as also to a fast growing personal banking customer base.
Job Description:
1. Acquire knowledge on HSBC products and procedures
2. Efficiently handle inbound and outbound calls to resolve overseas customer queries Maintain highest standards of audit and compliance requirements
3. To acquire detailed understanding of the process design and to be able to exceed SLA standards
4. Acquire knowledge on procedures related to relevant processes
Candidate Profile :
Qualifications:
1. Excellent English communication skills.
1. Excellent English communication skills.
2. Ability to interpret and handle complex numerical data.
3. Excellent interpersonal and negotiating skills.
4. Good keyboard skills.
5. Flexibility to work in shifts.
6.Graduation/12th pass certificate.
7. Freshers are welcome to apply.
8. BPO experience can be added advantage
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